Our commitment to quality and customer satisfaction
This Limited Warranty only applies to purchases directly from Westan Power. Please consult your dealer or retailer about warranty policy if you buy products from them.
Under normal use, products are warranted against functional defects during the warranty period in accordance with published product materials (user manuals, safety guidelines, specifications).
Note: Customer pays shipping to Westan Service Center. Westan pays for return shipping. Warranty is non-transferrable and applies only to original purchaser.
Please read carefully before requesting a return or exchange
Westan only handles warranty requests for units purchased from authorized retailers in their territory.
You can cancel your order if it hasn't been arranged to Westan production lines. No fees will be incurred.
Find answers to common questions about our U1 Underwater Scooter
Installing the U1 on a stand-up paddle-board is very straightforward. It comes with three adapters (Slide & Lock, US Fin Adapter, and Flip & Lock), which can easily be installed on 99% of stand-up paddle-boards, ensuring a quick and seamless setup.
The U1 offers three speed modes: slow, medium, and fast. It can reach a top speed of 12 km/h, with specific speeds and battery life varying depending on the mode.
The U1 can be connected to a stand-up paddle-board by simply installing the adapter. For diving, users can operate it by holding onto the hydrofoil.
The U1 has a maximum diving depth of 50 meters, with underwater speeds reaching up to 10.8 km/h.
The U1 is designed to provide excellent control and an exhilarating experience on both calm lakes and rough seas. Its powerful propulsion and multiple speed modes allow it to maintain good performance in various water conditions.
No, it will float slightly on the water.
No, it's not safe. The connector of battery pack and main board will break.
Yes, the battery, motor and main board connectors are waterproof. Water will enter inside the body while using it.
Sea water contains salt crystals, sand particles and swimming pools have chlorine/acids that can cause corrosion. So it is necessary to rinse it with Fresh Water within few minutes after the dive. The longer you delay to remove materials that cause potential corrosion the more damage can be done.
Make sure the battery and main boards connectors are completely dry before storage, otherwise it will be damaged due to oxidation in electrolysis after power-on.
It may be the sand particles or crystals in the motor compartment. Please put the machine into the water for few minutes and then start the machine continuously until the motor works normally.
No, We suggest you to contact your local dealer to replace the battery pack.
Post-use battery cooling protocol: Let it cool to ambient temperature before charging. Avoid high-temperature storage environments.
Yes. The integrated mounting bracket supports standard action camera models, including: GoPro Series, Insta360 Ace Pro, DJI Osmo Action 5 Pro, Sony RX0 II.
A. Please make sure to soak cleaning with fresh water...
B. Make sure the battery charging port...
C. Please be aware that, for maximum use time...
D. To better extend the battery life...
If there is corrosion on the contact point of the battery (green/white layer):
Step 1: Mix vinegar and salt and wipe the contact point...
Step 2: After cleaning, let it dry naturally...